Advanced eczema treatment without the long NHS wait time or private healthcare price tag.

Start your 3-month treatment plan today for £15.99 a month.

Initial 3 month treatment plan from £15.99 a month.

Start your free pre-assessment today
Or speak to our team if you have any questions.

Created by an expert team of UK licensed doctors including NHS GP’s and Dermatology Specialists who believe everyone should be able access the best possible care.

What you Get

Your treatment plan includes:

Instant Online Consultation.

Get care on demand, precisely when you need it.

Skip the morning rush for GP appointments and long waitlists.

Get care on demand, precisely when you need it.

Expert Dermatology Review.

Personalised treatments tailored to you to put you back in control.

Our experts analyse your skin, lifestyle, eczema history, and current management.

Expert analysis and personalised treatments tailored to your skin.

Prescriptions Delivered to You.

You get your time back for whatever matters most.

No hassle, no admin. No trips to the pharmacy.

No hassle, no admin. Your time saved for whatever matters most.

And we'll also give you:

Our Skincare Syllabus.

You’ll receive our 8-week skincare syllabus, an evidence-based eczema education plan covering: the science behind eczema, treatments, flare-up management, and common triggers.

You’ll receive our 8-week evidence-based eczema education plan.

Access to the Clinical Team.

You're never alone. With your membership, you’ll get continuous support from our clinical team through instant messaging and scheduled check-ins, ensuring your plan adjusts as needed.

You're never alone with contiuous support from our clinical team.

Advanced Care.
Affordable Cost.

We believe expert quality skin care should be accessible to all, no matter your financial situation.

  • You’ll start with a 3-month initial expert care plan membership, for just £15.99/month. 
  • That’s only 60p per day and less than 10% of the cost of two private appointments.
  • After your initial 3-months, you’ll continue with a rolling membership that you can cancel anytime.
If we’re unable to achieve a measurable benefit in your eczema symptoms we’ll refund your membership costs.

What Our Patients Say

I've struggled with eczema for most of my life. I dealt with the discomfort and rashes for years, and several different GPs provided prescriptions and creams that just wouldn't work. When I found Tend, I was so reassured by how detailed the survey and consultation was. After just a few weeks, my eczema almost entirely disappeared, and six months later it's stayed that way - I'm so glad I found Tend.
Vicky
I am so delighted to have been recommended Tend. I’ve been dealing with my eczema reactively for years, and have had very little education surrounding what it is and what triggers my flare ups. My consultation with Tom was so enlightening, and my treatment plan has revolutionised the way I manage my eczema.
Georgina
Having suffered from eczema for many years and trying various treatments recommended by my GP, I'd almost lost hope. Tend completely transformed my understanding of eczema and I now have the condition under control which is a HUGE relief. Couldn't be more grateful and I would recommend this service to anyone suffering with skin conditions!
George

How it Works

Become a member.

Become a member.

Answer a few pre-assessment questions and pay the initial membership fee to join.

Begin your online consultation anytime.

Start your online consultation anytime.

Fill out a deep-dive questionnaire and submit photos.

Clinician review of consultation.

Our clinicians will review the details you share.

Our team analyses your eczema (location, severity), identifies possible triggers, and reviews your current management. We then develop an optimal treatment plan to match your specific needs.

Video consultation with clinician.

You'll  speak to one of our clinicians over a video call to discuss your plan.

Once ready, we'll schedule a video call to discuss your skin and our approach to tackling your eczema.

Purchase treatment plan.

After you'll be sent your prescription to buy online or collect from your local pharmacy.

Prescription medications can be purchased from our partner pharmacy and delivered to your door, normally within 24 hours. You can also collect from your local pharmacy, whatever works best for you.

Ongoing support:

Ongoing support: with regular check-ins and anytime access to our clinical team. :

We'll schedule check-ins at 1 month and 3 months. Meanwhile, you'll receive our structured education plan and have access to our clinical team via instant messaging at any time.

Why people choose Tend

...over an NHS GP or a private dermatologist

Not sure if Tend is for you?

Book a free introductory call with a member of our team to see how we can help.

FAQs

Can you arrange patch or allergy testing?

We are unable to arrange patch or allergy testing for our patients at the moment. If we believe that you may benefit from patch testing, we will inform you during your video call and provide guidance on how you can arrange it.

What happens if my skin doesn’t get better?

If your skin doesn't improve under our care, we will provide you with a summary of your records and offer recommendations on how you might access care from elsewhere. If we are unable to achieve a measurable benefit in your eczema control, you will be eligible for a refund of your membership costs.

Will I be offered a follow up appointment?

We will arrange scheduled check-ins to check your progress and if necessary make amends to your treatment plan.

What does "treatments at cost" mean?

Our partner pharmacy oversees the purchase and sale of any products recommended as part of your treatment plan. We do not receive any payment from them for these products following their purchase.

Will I get to speak to a specialist?

No, after completing your e-consultation, your data will be reviewed by our clinical team, and a treatment plan will be developed to meet your needs. Our in-house specialist oversees this process. You will then be offered a video consultation with a member of our clinical team to discuss your treatment plan and next steps.

How long does the process take?

When you sign up, you will complete our pre-assessment. This process allows us to screen for individuals who may not benefit from our service. If you fall into this category, you will not be able to access the consultation page automatically. In this situation, we will contact you directly to offer additional advice. If you successfully pass the pre-assessment, you will have immediate access to the E-consultation which you can complete at any time. Once your E-consultation is completed and photos submitted we will review your case. We aim to review your case within 72 hours. Once your case has been reviewed we will send you a link to book your video call with a member of our clinical team to discuss your treatment plan and next steps.

What’s an E-consultation?

The E-consultation has 2 parts, the first part is a long questionnaire which has 6 sections to complete, each component is crucial to helping us build a full picture of you and your skin. The second part of the consultation involves submitting photos of any active areas of eczema for analysis.

What's the minimum amount of time that I can subscribe?

We require an initial commitment of 3 months to access the platform. You will be charged £47.97 (equivalent to £15.99/month) when you initially sign up. After the initial 3 months, you will be charged £15.99 on a monthly basis and can cancel at any time.

Do I need to tell my GP?

Yes, we recommend that you share your consultation with your GP. It is important that your GP has an up to date record of your medications so that they can safely prescribe for you in the future.

Do I have to do Direct Debit?

Yes, you must pay through direct debit as this allows us to continue collecting your membership payments so we can maintain your access to the platform.

The Tend Eczema Education Plan.

Learn the science behind eczema to help take control of your skin.
Get week 1 for free covering:
  • What eczema/atopic dermatitis is.
  • Skin barrier function.
  • The itch-scratch cycle.
Thank you for providing your email. Week 1 of our eczema education plan will be with you shortly. If you can't find the email, remember to check your junk folder.
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Explore our Skin Journal

Expert-written articles addressing common troublesome areas and guidance on lifestyle factors and eczema management.